Privacy Policy

Privacy Policy
Gourlay Nutrition
Effective Date: 15.05.2025

1. Introduction
At Gourlay Nutrition, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you engage with our nutrition coaching services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following types of personal data:
Contact Information: name, email address, phone number

Health and Lifestyle Information: dietary habits, medical history (if voluntarily disclosed), goals, allergies, preferences

Payment Details: billing information (processed securely via third-party providers)

Communication Data: emails, messages, notes from consultations

Technical Data: IP address, website usage data (if applicable)

3. How We Use Your Data
We use your personal data to:
Provide personalised nutrition coaching.

Communicate with you about your sessions or services. Maintain internal records. Improve our services and client experience. Meet legal and regulatory obligations.

We do not sell or share your personal data for marketing purposes.

4. Legal Bases for Processing
We process your data on the following legal bases:

Consent: for collecting health information and sending optional updates
Contract: to deliver the services you request
Legal obligation: to comply with applicable laws
Legitimate interest: to manage our business effectively

5. Data Storage and Retention
We store your data securely using encrypted systems. We retain personal data only as long as necessary:

Client records: up to 7 years after last contact (in line with industry standards)

Marketing preferences: until you withdraw consent

6. Sharing Your Data
We may share your data with:
Service providers (e.g. payment processors, email platforms)
Legal authorities if required by law
All third parties are required to keep your data confidential and secure.

7. Your Rights
You have the right to:
Access your data
Correct or update incorrect data
Request erasure of your data
Withdraw consent at any time
Object to or restrict certain uses of your data
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at GourlayNutrition@gmail.com

8. Cookies and Website Data (if applicable)
If our website uses cookies, we will inform users via a cookie banner. Cookies are small text files stored on your device to help us improve your user experience.

9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and material changes will be communicated to you directly where appropriate.

10. Contact Us
For questions or data requests, contact:
Gourlay Nutrition
Email: GourlayNutrition@gmail.com
Phone: +44 7985343861